Document intelligence for a microfinance company - loan processing 45 min to 4 min
- Challenge
A microfinance company was manually reviewing loan applications with 12 attached documents each: income certificates, IDs, employment letters, bank statements. A loan officer took 45 minutes per application.
- Solution
Document intelligence pipeline: GPT-4o extracts structured data from all document types, cross-validates fields, flags discrepancies, and generates a decision summary. Loan officers review the summary instead of raw documents.
- Result
Application review time: 45 minutes → 4 minutes. Loan officer capacity: 8 applications/day → 70 applications/day. Document extraction accuracy: 97.3%.