Privacy Policy of Aunimeda

Introduction

Aunimeda and its subsidiaries, affiliates, partners, contractors, and related entities including but not limited to our US-based partners (Ltd, Inc, and sole proprietorship entities in Los Angeles, San Francisco, New York, Miami), international affiliates, and authorized representatives worldwide ("Aunimeda," "we," "us," "our," "Company") are committed to protecting your privacy and personal information. This Privacy Policy ("Policy") describes how we collect, use, process, store, share, transfer, and protect information about you when you use our websites, mobile applications, artificial intelligence systems, customer relationship management platforms, document management services, games, software, services, and any other products or services we offer (collectively, "Services" or "Products and Services").

Our Services include but are not limited to: aunimeda.com (main platform with user accounts, dashboards, and partner programs), ai.aunimeda.com (proprietary artificial intelligence services), crm.aunimeda.com (customer relationship management platform), docs.aunimeda.com (digital document signing and management), and all associated subdomains, applications, APIs, and integrated third-party services.

BY ACCESSING OR USING ANY OF OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE WITH ANY PART OF THIS POLICY, YOU MUST NOT USE OUR SERVICES. YOUR CONTINUED USE OF OUR SERVICES AFTER ANY MODIFICATIONS TO THIS POLICY CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES.

1. Scope and Application

This Policy applies comprehensively to all information collected by Aunimeda, its subsidiaries, affiliates, partners, contractors, and authorized third parties through any means, including but not limited to:

• Main platform (aunimeda.com) including user registration, login systems, user dashboards, partner program management, and account management features
• Proprietary AI systems (ai.aunimeda.com) and any artificial intelligence services, machine learning algorithms, natural language processing, and automated decision-making systems
• Customer Relationship Management platform (crm.aunimeda.com) including all client data, interaction logs, sales processes, and business intelligence functions
• Document management and digital signature services (docs.aunimeda.com) including document uploads, electronic signatures, version control, and collaboration features
• All subdomains, microsites, landing pages, and associated web properties
• Mobile applications, progressive web apps, and native software applications across all platforms
• Third-party API integrations including but not limited to Google APIs, Anthropic APIs, OpenAI APIs, and any other APIs we utilize based on client requirements
• Social media platforms, integrations, widgets, and social login systems
• Customer support interactions across all channels (email, chat, phone, ticketing systems)
• Marketing and promotional activities including email campaigns, social media marketing, content marketing, and advertising
• Business partnerships, affiliate programs, referral systems, and collaboration platforms
• Payment processing systems, billing platforms, and financial transaction services
• Analytics, tracking, monitoring, and performance measurement systems
• Security systems, fraud detection, and risk assessment tools
• Any other digital or physical touchpoints with our brand, services, or representatives
• Data collected by our partners, contractors, and authorized third parties on our behalf

This Policy also applies to information collected offline, including through phone calls, in-person meetings, paper forms, conferences, events, and any other offline interactions with our company or representatives.

2. Information We Collect

2.1 Personal Information

We collect comprehensive personal information that can identify you directly or indirectly, including:

• Identity Information: Full legal name, preferred name, username, display name, date of birth, age, gender, nationality, profile pictures, avatars, personal descriptions, biographical information
• Contact Information: Primary and secondary email addresses, phone numbers (mobile, landline, business), postal addresses (residential, business, billing, shipping), social media handles and profiles, messenger contact details
• Account Information: Account credentials, usernames, passwords (encrypted), security questions and answers, account preferences, privacy settings, notification preferences, language preferences, timezone settings, account status and history
• Payment and Financial Information: Credit card details, debit card information, bank account details, billing addresses, payment history, transaction records, invoices, tax information, financial statements (when required), cryptocurrency wallet addresses
• Business and Professional Information: Company name, job title, business address, industry, company size, professional credentials, business registration details, tax identification numbers
• Biometric Information: Voice recordings, voice patterns, facial recognition data, fingerprint data (where legally permitted and with explicit consent)
• Government Identifiers: Social security numbers, tax identification numbers, passport numbers, driver's license numbers, national ID numbers (only when legally required or with explicit consent)
• Authentication Information: Multi-factor authentication codes, security tokens, digital certificates, login timestamps, access logs

2.2 Technical Information

• Device Information: Device type, model, manufacturer, operating system and version, browser type and version, device identifiers (UDID, IMEI, MAC address), screen resolution, hardware specifications, installed software, device settings
• Network Information: IP address (including geolocation), MAC address, mobile network information, WiFi network details, ISP information, connection type and speed, network performance data
• Usage Data: Pages visited, features used, time spent on each page/feature, click patterns, scroll behavior, search queries, navigation paths, session duration, frequency of use, feature adoption rates
• Location Data: GPS coordinates, beacon data, WiFi positioning, cell tower information, geofencing data, location history, travel patterns (where permitted by law and with consent)
• Performance Data: Crash reports, error logs, performance metrics, diagnostic information, system resource usage, loading times, API response times
• AI and Machine Learning Data: Queries submitted to AI systems, AI-generated responses, model training data, interaction patterns with AI features, feedback on AI outputs
• CRM Data: Customer interaction history, sales pipeline data, lead information, conversion tracking, customer lifecycle data, support ticket history
• Document Data: Document metadata, version history, collaboration logs, signature data, access logs, sharing permissions, document analytics

2.3 Behavioral and Preference Data

• Platform usage preferences and customization settings
• AI interaction patterns and preferences
• Content consumption patterns and engagement metrics
• Communication preferences and history
• Marketing interaction history and engagement data
• Customer support interaction records and satisfaction ratings
• Survey and feedback responses
• Partner program participation and performance data
• Referral and affiliate activity
• Integration preferences with third-party services
• Collaboration patterns and team dynamics data
• Learning and adaptation patterns within our AI systems

2.4 Content and Communications

• User-generated content including text, images, documents, and multimedia
• Communications with customer support
• Messages and communications within our platforms
• Documents uploaded to our systems
• Signatures and signature-related data
• Comments, reviews, and feedback
• Social media posts and interactions related to our services
• Training data provided to improve our AI systems

3. How We Collect Information

3.1 Direct Collection

• Account registration and profile creation across all platforms (aunimeda.com, ai.aunimeda.com, crm.aunimeda.com, docs.aunimeda.com)
• Form submissions, surveys, and questionnaires
• Customer support interactions across all channels
• Contest, sweepstakes, and promotion participation
• Newsletter and marketing subscriptions
• Payment processing and transaction completion
• User-generated content submissions and uploads
• Document uploads and digital signature processes
• AI system interactions and query submissions
• CRM data entry and customer information management
• Partner program registration and management
• API usage and integration setup
• Webinar and event registrations
• Consultation and demo requests
• Feedback and review submissions

3.2 Automatic Collection

• Cookies and Similar Technologies: HTTP cookies, local storage, session storage, web beacons, pixel tags, Flash cookies, HTML5 storage
• Analytics Tools: Google Analytics, Adobe Analytics, Mixpanel, proprietary analytics systems, heatmap tools, user session recordings
• Advertising Technologies: Pixel tags, conversion tracking, retargeting pixels, attribution modeling, cross-device tracking
• Mobile SDKs: Third-party software development kits for analytics, advertising, crash reporting, and performance monitoring
• Server Logs: Automatic logging of requests, responses, errors, system events, security events, performance metrics
• API Monitoring: API usage patterns, response times, error rates, integration performance
• Security Monitoring: Login attempts, suspicious activity detection, fraud prevention systems, security scanning
• Performance Monitoring: Application performance monitoring, user experience tracking, system health monitoring
• AI System Monitoring: AI model performance, query patterns, response quality, system optimization data

3.3 Third-Party Sources

• Social media platforms (Facebook, Google, Apple, Twitter, LinkedIn, etc.) through social login and integrations
• Third-party API providers (Google APIs, Anthropic APIs, OpenAI APIs, and others as requested by clients)
• Data brokers and marketing partners for lead generation and customer enrichment
• Public databases and records for verification and compliance purposes
• Business partners, affiliates, and joint venture partners
• Advertising networks and demand-side platforms
• Customer reference and testimonial sources
• Industry databases and professional networks
• Government and regulatory databases (where legally required)
• Credit reporting agencies and financial verification services
• Our US-based partners and international affiliates

4. How We Use Your Information

4.1 Service Provision and Operations

• Providing, maintaining, and improving all our Services across all platforms
• Processing transactions and managing user accounts
• Delivering customer support and technical assistance
• Personalizing user experience and content across all services
• Operating and improving our AI systems and machine learning algorithms
• Managing CRM functions and customer relationship optimization
• Facilitating document management and digital signature processes
• Enabling social features and community interactions
• Managing user-generated content and content moderation
• Processing partner program activities and payments
• Integrating with third-party APIs and services as requested
• Providing authentication and security services

4.2 Business Operations and Intelligence

• Conducting market research, analytics, and business intelligence
• Developing new products, services, and features
• Managing business relationships and partnerships globally
• Performing accounting, auditing, and financial operations
• Compliance with legal and regulatory requirements across all jurisdictions
• Risk management and assessment
• Quality assurance and service improvement
• Internal reporting and business planning
• Merger and acquisition due diligence
• Intellectual property protection and management

4.3 Marketing and Communications

• Sending promotional materials, newsletters, and service updates
• Conducting targeted advertising campaigns across multiple channels
• Managing loyalty programs, rewards, and partner incentives
• Organizing contests, sweepstakes, webinars, and events
• Measuring marketing effectiveness and return on investment
• Lead generation and customer acquisition
• Content marketing and thought leadership
• Social media marketing and community management
• Influencer and affiliate marketing programs
• Customer testimonial and case study development

4.4 Security, Legal Compliance, and Protection

• Detecting and preventing fraud, abuse, and security threats
• Enforcing our Terms of Service, policies, and agreements
• Protecting intellectual property rights and trade secrets
• Responding to legal requests, court orders, and regulatory inquiries
• Conducting internal investigations and audits
• Maintaining data security and system integrity
• Identity verification and authentication
• Anti-money laundering and know-your-customer compliance
• Tax compliance and reporting
• Insurance claims and risk mitigation
• Protecting the safety and rights of our users, employees, and partners

4.5 AI and Machine Learning

• Training and improving our proprietary AI models and algorithms
• Providing personalized AI-powered recommendations and insights
• Optimizing AI system performance and accuracy
• Developing new AI capabilities and features
• Quality assurance and bias detection in AI systems
• Research and development in artificial intelligence

5. Information Sharing and Disclosure

5.1 Affiliates and Subsidiaries

We may share your information with our parent company, subsidiaries, affiliates, and related entities worldwide, including our US-based partners (Ltd, Inc, and sole proprietorship entities in Los Angeles, San Francisco, New York, Miami), international affiliates, joint venture partners, and authorized representatives for legitimate business purposes including service provision, marketing, business operations, compliance, and strategic initiatives. All such entities are required to maintain the same level of privacy protection as outlined in this Policy.

5.2 Service Providers and Business Partners

• Cloud hosting and infrastructure providers (AWS, Google Cloud, Microsoft Azure, etc.)
• Payment processors and financial institutions
• Third-party API providers (Google APIs, Anthropic APIs, OpenAI APIs, and others as requested)
• Marketing and advertising partners, agencies, and platforms
• Analytics and data processing companies
• Customer support and communication platforms
• Security and fraud prevention services
• Document processing and digital signature providers
• CRM and sales automation platforms
• Email and communication service providers
• Professional services providers (legal, accounting, consulting)
• Technology integration and development partners
• Data backup and disaster recovery services
• Compliance and regulatory reporting services

5.3 Legal and Regulatory Disclosures

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or government requests in any jurisdiction where we operate
• Protect our rights, property, safety, or that of our users, employees, partners, or the public
• Investigate potential violations of our Terms of Service or other agreements
• Prevent or address fraud, security breaches, or technical issues
• Respond to emergency situations involving imminent danger to persons
• Comply with regulatory requirements including financial, tax, and industry-specific regulations
• Support law enforcement investigations and national security requirements
• Fulfill reporting obligations to government agencies and regulators

5.4 Business Transfers and Corporate Transactions

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, liquidation, or similar business transaction involving Aunimeda or any of our affiliates, your information may be transferred to the acquiring entity, successor organization, or other parties involved in the transaction. We will provide notice of such transfers and any changes to this Policy as required by applicable law.

5.5 Consent-Based Sharing

We may share your information with third parties when you provide explicit consent, direct us to do so, or when such sharing is necessary to fulfill a specific request or service you have initiated.

5.6 Partner Program and Affiliate Sharing

Information may be shared with authorized partners, affiliates, and referral program participants for the purpose of managing partnerships, calculating commissions, and providing joint services, subject to appropriate confidentiality agreements.

5.7 Aggregated and De-identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, analytics, marketing, or other business purposes without restriction.

6. International Data Transfers

Aunimeda operates globally with our primary operations based in the Kyrgyz Republic and significant operations through our US-based partners in Los Angeles, San Francisco, New York, Miami, and other international locations. Your information may be transferred to, stored, and processed in countries outside your country of residence, including the United States, European Union, Asia-Pacific region, and other jurisdictions where we, our affiliates, partners, or service providers operate. These countries may have different data protection laws than your country of residence.

When we transfer personal information internationally, we implement appropriate safeguards and ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by relevant data protection authorities
• Adequacy decisions by competent data protection authorities
• Binding Corporate Rules (BCRs) for intra-group transfers
• Certification schemes and codes of conduct recognized by data protection authorities
• Specific derogations and exceptions as permitted by applicable law
• Data Processing Agreements (DPAs) with all international partners and service providers
• Cross-border data transfer impact assessments
• Ongoing monitoring of data protection laws in destination countries
• Alternative transfer mechanisms as they become available and approved

We regularly review and update our international transfer mechanisms to ensure compliance with evolving data protection requirements and maintain the highest standards of data protection regardless of where your information is processed.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Our retention periods are determined based on several factors and vary according to the type and sensitivity of information:

• Account Information: Retained for the duration of your account plus up to 7 years after account closure for legal, tax, and business purposes
• Transaction and Financial Data: Retained for 7-10 years as required by applicable financial regulations and tax laws
• Communication Records: Customer support interactions retained for 3-5 years; marketing communications retained until opt-out or up to 2 years of inactivity
• Usage and Analytics Data: Typically retained for 2-3 years for service improvement and analytics purposes
• Security and Fraud Prevention Data: Retained for up to 7 years or as required by law enforcement and regulatory requirements
• AI Training Data: May be retained indefinitely in anonymized form for model improvement and research purposes
• Document and CRM Data: Retained based on business needs and legal requirements, typically 5-10 years
• Legal and Compliance Records: Retained for periods required by applicable laws, typically 7-10 years

Specific retention considerations include:

• The nature and sensitivity of the information
• Legal and regulatory requirements in all jurisdictions where we operate
• Business and operational needs including audit and compliance requirements
• User account status and activity levels
• Dispute resolution and legal proceedings
• Industry best practices and standards
• Data minimization principles and privacy by design

After the retention period expires, we will delete, anonymize, or aggregate your information in accordance with our data retention policies, applicable law, and industry standards. In some cases, we may retain anonymized or aggregated information indefinitely for research, analytics, and business intelligence purposes.

8. Data Security

We implement comprehensive, multi-layered security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security framework is regularly updated to address emerging threats and incorporates industry best practices and international standards:

• Encryption and Cryptography: End-to-end encryption for data in transit using TLS 1.3 and higher; AES-256 encryption for data at rest; advanced cryptographic key management systems; regular rotation of encryption keys
• Access Controls and Authentication: Role-based access control (RBAC) systems; multi-factor authentication (MFA) for all administrative access; principle of least privilege; regular access reviews and deprovisioning; privileged access management (PAM)
• Network Security: Next-generation firewalls; intrusion detection and prevention systems (IDS/IPS); secure network architecture with network segmentation; DDoS protection; virtual private networks (VPNs) for remote access
• Application Security: Secure coding practices; regular security code reviews; web application firewalls (WAF); SQL injection and XSS protection; API security gateways
• Infrastructure Security: Secure cloud architecture; container security; infrastructure as code with security controls; regular vulnerability assessments; penetration testing
• Data Loss Prevention: DLP solutions to prevent unauthorized data exfiltration; data classification and labeling; endpoint protection; secure backup and recovery systems
• Monitoring and Incident Response: 24/7 security operations center (SOC); security information and event management (SIEM); automated threat detection; comprehensive incident response procedures; forensic capabilities
• Compliance and Auditing: SOC 2 Type II compliance; ISO 27001 certification; regular third-party security audits; compliance monitoring and reporting
• Employee Security: Comprehensive security awareness training; background checks for sensitive positions; confidentiality and non-disclosure agreements; regular security refresher training
• Vendor and Partner Security: Security assessments of all third-party providers; contractual security requirements; ongoing vendor security monitoring
• Physical Security: Secure data centers with biometric access controls; environmental monitoring; 24/7 physical security; secure hardware disposal
• AI and ML Security: Model security and integrity protection; adversarial attack prevention; secure AI training environments; privacy-preserving machine learning techniques

SECURITY DISCLAIMER: While we implement and maintain comprehensive security measures using industry-leading technologies and practices, no method of transmission over the Internet, wireless transmission, or electronic storage is absolutely secure. We cannot guarantee complete security against all possible threats, including but not limited to sophisticated cyber attacks, insider threats, zero-day vulnerabilities, or acts of nature. You acknowledge and agree that you provide information and use our services at your own risk. We strongly recommend that you:

• Use strong, unique passwords for your accounts
• Enable multi-factor authentication where available
• Keep your devices and software updated
• Be cautious about sharing sensitive information
• Report any suspected security incidents immediately

In the event of a data breach or security incident that may affect your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of discovery.

9. Your Rights and Choices

Depending on your location and applicable privacy laws (including GDPR, CCPA, PIPEDA, and other data protection regulations), you may have various rights regarding your personal information. We respect and facilitate these rights regardless of your location:

9.1 Access and Portability Rights

You have the right to request access to your personal information and receive a copy in a structured, commonly used, and machine-readable format. This includes the right to obtain information about how we process your data, the purposes of processing, categories of data, recipients of data, and retention periods.

9.2 Correction and Update Rights

You may request correction, modification, or updating of inaccurate, incomplete, or outdated personal information we hold about you. We will make reasonable efforts to verify and update such information promptly.

9.3 Deletion and Erasure Rights

You may request deletion of your personal information ("right to be forgotten"), subject to certain legal, business, and technical limitations including:

• Legal obligations requiring data retention
• Legitimate business interests (contract performance, fraud prevention)
• Freedom of expression and information rights
• Public health and safety considerations
• Archiving purposes in the public interest
• Technical feasibility and proportionality considerations

9.4 Processing Restriction Rights

You may request restriction or limitation of processing of your personal information in certain circumstances, including when you contest the accuracy of data, object to processing, or when processing is unlawful.

9.5 Objection Rights

You have the right to object to processing of your personal information for direct marketing purposes, automated decision-making, profiling, or processing based on legitimate interests.

9.6 Marketing and Communication Opt-Out

You may opt out of marketing communications, newsletters, promotional emails, and targeted advertising by:

• Following unsubscribe instructions in emails
• Updating preferences in your account settings
• Contacting us directly at privacy@aunimeda.com
• Using industry opt-out mechanisms (NAI, DAA, etc.)

9.7 Cookie and Tracking Controls

You may control cookies and similar technologies through:

• Browser settings and preferences
• Our cookie preference center
• Third-party opt-out tools
• Mobile device advertising settings
• Do Not Track (DNT) browser signals

9.8 Automated Decision-Making and Profiling

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce significant legal or similar effects. You may request human review of automated decisions affecting you.

9.9 Complaint Rights

You have the right to lodge complaints with relevant data protection authorities in your jurisdiction if you believe we have violated your privacy rights.

9.10 Exercising Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@aunimeda.com
• Subject Line: "Privacy Rights Request"
• Include: Full name, account information, specific right being exercised, and detailed description of your request

We will respond to your request within 30 days (or as required by applicable law) and may require verification of your identity before processing your request. For complex requests, we may extend the response time by an additional 60 days with notification.

9.11 Authorized Agents

You may designate an authorized agent to make privacy requests on your behalf. We require written authorization and verification of both your identity and the agent's authority to act on your behalf.

10. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, local storage, and similar tracking technologies across all our platforms to enhance your experience, provide functionality, and collect information about how you use our Services. Our comprehensive approach to tracking technologies includes:

10.1 Types of Cookies and Technologies

• Essential/Strictly Necessary Cookies: Required for basic website functionality, account authentication, security features, load balancing, and core service operation across aunimeda.com, ai.aunimeda.com, crm.aunimeda.com, and docs.aunimeda.com
• Performance and Analytics Cookies: Help us understand visitor behavior, measure website performance, identify popular content, optimize user experience, and generate usage statistics
• Functional Cookies: Enable enhanced features, personalization, language preferences, user interface customization, and remember your choices across sessions
• Advertising and Marketing Cookies: Used to deliver relevant advertisements, measure campaign effectiveness, enable retargeting, cross-device tracking, and build advertising profiles
• Social Media Cookies: Enable social media integrations, social login functionality, content sharing, and social media advertising
• Third-Party Cookies: Set by our partners and service providers for analytics, advertising, customer support, and integration purposes

10.2 Specific Technologies Used

• HTTP Cookies: Traditional browser cookies for session management and user preferences
• Local Storage: HTML5 local storage for enhanced functionality and offline capabilities
• Session Storage: Temporary storage for single-session data
• Web Beacons/Pixels: Invisible tracking images for email marketing and website analytics
• Flash Cookies (LSOs): Adobe Flash player storage for multimedia applications
• Mobile SDKs: Software development kits for mobile app tracking and analytics
• Fingerprinting Technologies: Device and browser fingerprinting for security and analytics
• Server-Side Tracking: Backend tracking for comprehensive user journey analysis

10.3 Third-Party Services

We integrate with various third-party services that may set their own cookies and tracking technologies:

• Google Analytics, Google Ads, Google Tag Manager
• Facebook Pixel, Facebook Custom Audiences
• LinkedIn Insight Tag, Twitter Analytics
• Adobe Analytics, Adobe Target
• Hotjar, Mixpanel, Amplitude
• Intercom, Zendesk, Salesforce
• Stripe, PayPal payment tracking
• Third-party API providers (Google, Anthropic, OpenAI)

10.4 Cookie Management and Control

You can control cookies and tracking technologies through multiple methods:

• Browser Settings: Configure cookie acceptance, blocking, and deletion in your browser preferences
• Cookie Preference Center: Use our cookie management tool to customize your preferences
• Opt-Out Tools: Industry opt-out mechanisms (NAI, DAA, EDAA)
• Mobile Settings: Control mobile advertising identifiers and app tracking
• Do Not Track: Browser DNT signals (where supported)
• Private/Incognito Browsing: Temporary sessions without persistent tracking

Please note that disabling certain cookies may limit functionality and affect your user experience across our Services.

11. Third-Party Services and Links

Our Services integrate with and may contain links to numerous third-party websites, applications, APIs, and services that are not owned or controlled by Aunimeda. This includes but is not limited to:

11.1 Third-Party Integrations and APIs

• AI and Machine Learning APIs: Google APIs (Google Cloud AI, Vertex AI), Anthropic APIs (Claude), OpenAI APIs (GPT, DALL-E), and other AI service providers as requested by clients
• Cloud and Infrastructure Services: Amazon Web Services, Google Cloud Platform, Microsoft Azure, Cloudflare
• Payment and Financial Services: Stripe, PayPal, Square, bank payment gateways, cryptocurrency payment processors
• Communication and Support: Twilio, SendGrid, Intercom, Zendesk, Slack integrations
• Analytics and Marketing: Google Analytics, Facebook Pixel, LinkedIn, Twitter, Adobe Marketing Cloud
• Document and Productivity: Google Workspace, Microsoft 365, Adobe Document Cloud, DocuSign
• Social Media Platforms: Facebook, Twitter, LinkedIn, Instagram, YouTube, TikTok
• Development and Monitoring: GitHub, GitLab, Sentry, DataDog, New Relic

11.2 Privacy and Data Handling

We are not responsible for the privacy practices, data handling, or content of these third-party services. Each third party operates under its own privacy policy and terms of service. We strongly encourage you to review their privacy policies before providing any information or using their services.

When you interact with third-party services through our platforms:

• Your data may be subject to the third party's privacy policy
• The third party may collect information independently
• Data sharing may occur between us and the third party
• Different privacy rights and protections may apply
• You may need to contact the third party directly for privacy requests

11.3 Due Diligence and Vendor Management

We conduct reasonable due diligence on third-party service providers and require appropriate contractual protections including:

• Data Processing Agreements (DPAs) with privacy and security requirements
• Security assessments and ongoing monitoring
• Compliance certifications and audit reports
• Incident notification and breach response procedures
• Data retention and deletion obligations
• Regular vendor security reviews and updates

11.4 Client-Requested Integrations

When clients request specific third-party API integrations or services, we implement appropriate security and privacy measures while noting that the client assumes responsibility for their choice of third-party services and compliance with applicable privacy laws.

12. Children's Privacy

Protecting children's privacy is of paramount importance to Aunimeda. Our Services are designed for and directed to adults and businesses, and we do not knowingly collect, use, or disclose personal information from children.

12.1 Age Restrictions

Our Services are not intended for, marketed to, or designed to attract children under the age of 13 years (or the minimum age required in your jurisdiction for data processing consent, whichever is higher). In certain jurisdictions, this minimum age may be 14, 15, or 16 years old. We do not knowingly collect personal information from children under the applicable minimum age.

12.2 Parental Rights and Responsibilities

If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us immediately at privacy@aunimeda.com with the subject line "Child Privacy Concern." We will:

• Investigate the matter promptly and thoroughly
• Delete any personal information we may have collected from the child
• Terminate any accounts created by or for the child
• Implement additional safeguards to prevent future collection
• Report the incident internally and take corrective measures

12.3 Teen Users (13-18 Years)

For users between 13 and 18 years of age (or the age of majority in their jurisdiction), we may require:

• Verifiable parental consent for certain activities as required by applicable law
• Additional privacy protections and restrictions on data processing
• Limited data collection and enhanced security measures
• Parental notification for significant changes to privacy practices
• Special procedures for handling privacy requests from minors

12.4 Educational and Business Context

If our Services are used in educational institutions or business contexts where minors may have access, we require:

• Appropriate agreements with educational institutions or businesses
• Parental consent mechanisms where required
• Enhanced data protection measures for minor users
• Compliance with educational privacy laws (FERPA, COPPA, etc.)
• Regular review of data practices involving minors

12.5 International Compliance

We comply with international children's privacy laws including but not limited to:

• Children's Online Privacy Protection Act (COPPA) - United States
• General Data Protection Regulation (GDPR) - European Union
• Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
• Children's Code - United Kingdom
• Other applicable children's privacy laws in jurisdictions where we operate

12.6 Ongoing Monitoring and Compliance

We continuously monitor our Services and implement measures to detect and prevent collection of children's personal information, including:

• Age verification mechanisms during account registration
• Regular audits of user data and account information
• Staff training on children's privacy requirements
• Automated systems to flag potential underage users
• Prompt response procedures for child privacy concerns

13. Artificial Intelligence and Machine Learning

Our AI services (including ai.aunimeda.com) may process your data to provide intelligent features, automated decision-making, and personalized experiences. This includes:

• Training Data: Your interactions may be used to improve our AI models, unless you opt out
• Automated Processing: AI systems may analyze your data for content recommendations, fraud detection, and service optimization
• User-Generated Content: Text, images, and other content you provide may be processed by AI systems for moderation, enhancement, and feature provision
• Biometric Processing: Voice, image, and behavioral pattern analysis for security and personalization (where legally permitted and with consent)
• Predictive Analytics: AI-driven insights about user preferences, behavior patterns, and potential interests

Proprietary AI Technology: Our proprietary Auni AI (Aunimeda AI) system processes data to provide advanced artificial intelligence capabilities, including natural language processing, machine learning, and predictive analytics. Data processed by Auni AI is subject to enhanced security protocols and may be used for model training and improvement purposes.

Third-Party AI Services: We utilize AI services from OpenAI, Anthropic, Google, and other providers. Your data may be processed by these services under their respective privacy policies and terms.

AI Opt-Out Rights: You may request exclusion from AI training datasets and automated decision-making processes by contacting ai-privacy@aunimeda.com.

AI Model Security: We implement safeguards to prevent AI systems from inadvertently exposing personal information, including data anonymization, model security testing, and output filtering.

14. CRM and Business Intelligence

Our CRM services (crm.aunimeda.com) and business intelligence tools collect and process business-related information including:

• Business Contact Information: Professional email addresses, phone numbers, company affiliations, job titles
• Lead and Customer Data: Sales pipeline information, interaction history, business preferences, and engagement metrics
• Business Communications: Email correspondence, meeting records, call logs, and communication preferences
• Analytics and Insights: Business performance metrics, customer behavior analysis, and predictive business intelligence
• Integration Data: Information from third-party business tools, social media platforms, and marketing automation systems

Business Data Retention: CRM data is retained for the duration of business relationships plus additional periods required for legal compliance, typically 7-10 years for financial records.

15. Custom Solutions and Enterprise Services

For custom software solutions, enterprise services, and white-label products, additional privacy terms may apply:

• Data Processing Agreements: Separate DPAs govern enterprise client data processing
• Custom Privacy Terms: Specific privacy requirements may be negotiated for custom solutions
• Client Data Isolation: Enterprise data is logically and/or physically separated from other customer data
• Compliance Certifications: We maintain industry-specific compliance certifications (SOC 2, ISO 27001, HIPAA, PCI DSS where applicable)
• Data Residency Options: Geographic data storage preferences may be accommodated for enterprise clients

16. API and Developer Services

When you use our APIs or developer tools, additional data collection occurs:

• API Usage Data: Request/response logs, usage patterns, performance metrics, error rates
• Developer Information: API keys, authentication tokens, developer account details
• Application Data: Information about applications built using our services
• End-User Data: Data processed through developer applications using our services
• Rate Limiting Data: Usage quotas, throttling information, and abuse prevention metrics

Third-Party Integrations: Our services integrate with various third-party platforms and libraries including Next.js, Node.js, React, Vite, MongoDB, and MIT-licensed open-source libraries. These integrations may involve data sharing with respective providers.

Developer Responsibilities: Developers using our services must implement their own privacy policies and obtain appropriate consents for end-user data processing. Developers are solely responsible for compliance with applicable privacy laws in their use of our APIs.

17. Data Breach Notification

In the event of a data security incident that may affect your personal information:

• Internal Response: We will investigate and contain the incident within 24 hours
• Authority Notification: Relevant authorities will be notified within 72 hours where required by law
• User Notification: Affected users will be notified within 72 hours via email and prominent website notices
• Transparency Report: Annual transparency reports detail security incidents, law enforcement requests, and privacy metrics

18. Cross-Border Data Transfers

ENHANCED TRANSFER PROTECTIONS: For international data transfers, we implement additional safeguards beyond standard contractual clauses:

• Data Localization Options: EU/EEA data can be processed exclusively within EU/EEA upon request
• Encryption in Transit: All international transfers use end-to-end encryption
• Access Controls: Strict limitation of cross-border access to personal data
• Transfer Impact Assessments: Regular evaluation of transfer risks and safeguards
• Government Access Protections: Procedures to challenge unlawful government data requests

19. Liability Limitations and Indemnification

MAXIMUM LEGAL PROTECTION:

• Limitation of Liability: Aunimeda's total liability for privacy-related claims is limited to the amount paid by you for services in the 12 months preceding the claim
• Exclusion of Damages: We exclude liability for indirect, consequential, punitive, or speculative damages related to privacy practices
• User Indemnification: Users agree to indemnify Aunimeda against claims arising from their misuse of services or violation of this policy
• Third-Party Claims: Users acknowledge that third-party privacy claims are their responsibility when using our developer tools or APIs
• Force Majeure: We are not liable for privacy incidents caused by events beyond our reasonable control

20. Mandatory Arbitration and Class Action Waiver

DISPUTE RESOLUTION: Any disputes arising from this Privacy Policy must be resolved through binding arbitration rather than court proceedings, except where prohibited by law.

CLASS ACTION WAIVER: You waive the right to participate in class action lawsuits or class-wide arbitration related to privacy matters, except where such waivers are prohibited by law.

Arbitration Rules: Disputes will be resolved under Delaware Arbitration Rules for U.S.-based matters and Kyrgyz Republic arbitration rules for international matters, with proceedings conducted in English. Venue will be determined based on the primary jurisdiction of the user's service agreement.

21. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

22. Compliance and Certifications

Aunimeda maintains industry-standard compliance certifications and regularly undergoes third-party audits:

• SOC 2 Type II: Annual certification for security, availability, and confidentiality
• ISO 27001: Information security management system certification
• GDPR Compliance: Full compliance with European Union data protection regulations
• CCPA/CPRA Compliance: California privacy rights implementation
• PCI DSS: Payment card industry data security standards (where applicable)
• PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)

Current certification status and compliance reports are available upon request for enterprise clients.