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Under NDAClient SystemsDelivered under non-disclosure. Names, architecture and metrics stay with the client — references on request.
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Telegram Bot Development
Custom Telegram Bot Development
Bots that automate sales, support, bookings, and internal workflows — deployed in Telegram where your customers already are.
What We Build
Sales & Lead Generation Bot
Captures leads, qualifies them with questions, sends data to your CRM, and notifies your sales team — 24/7 without a human.
Support & FAQ Bot
Answers common questions from a knowledge base, handles returns or complaints, and routes complex cases to a human agent.
Booking & Appointment Bot
Shows available slots, lets users book appointments, sends confirmations and reminders, and integrates with Google Calendar.
E-commerce Bot
Full product catalog, cart, and checkout inside Telegram — with Stripe or local payment integration and order tracking.
Internal Team Bot
HR bots for leave requests, IT bots for incident reporting, management bots for KPI delivery — all inside a familiar interface.
AI-Powered Bot
Conversational bot powered by GPT-4o or Claude — understands free-form messages, holds context, and handles open-ended queries.
Technology Stack
Telegram Bot APIPythonNode.jsTypeScriptTelegraf.jsaiogramPostgreSQLRedisGPT-4oClaudeStripeGoogle Calendar API
What Every Bot Includes
✓
Inline keyboards and menu navigation
✓
Admin panel to manage content without code
✓
Broadcast messaging to subscriber segments
✓
Analytics: active users, conversions, message volumes
✓
Anti-spam and rate limiting
✓
Webhook-based architecture for instant response
✓
Full deployment to your own server or cloud
✓
Source code handoff — no vendor lock-in
Telegram Bot Projects We Delivered
Bots handling real traffic, real results.
Telecom
ISP support bot — 65% of queries auto-resolved, no human needed
Challenge
A regional ISP was receiving 400+ support messages per day in Telegram. Support staff were answering the same questions repeatedly: internet speed, router setup, outage status, balance top-up.
Solution
AI-powered support bot connected to live customer account data: checks subscription status, current speed, payment history, and outage map in real time. Escalates complex issues with full chat context.
Result
65% of all support queries resolved automatically without staff involvement. Average response time: from 20 minutes → under 5 seconds. Support team now handles only genuine technical issues.
E-commerce
Full Telegram store for a clothing brand — 800 orders per month
Challenge
A clothing brand was selling exclusively via Instagram DMs — no structured catalog, no cart, no order tracking. Processing orders manually took 3 hours per day and customers frequently lost their place in the conversation.
Solution
Complete Telegram e-commerce bot with product catalog, size and color selection, cart, checkout with payment via Stripe, and automated order confirmation with tracking updates.
Result
800 orders per month processed automatically. Zero manual order management. Average order time reduced from 18 minutes (DM back-and-forth) to 3 minutes. Revenue up 40% quarter-over-quarter.
HR
HR notification bot for a holding group — all 6 departments connected
Challenge
HR at a 300-person holding was sending announcements, policy updates, and reminders via email that employees rarely read. Important communications were missed, leading to compliance and scheduling issues.
Solution
Telegram HR bot connected to HR system: sends personalized notifications (leave approvals, birthday greetings, payroll reminders), allows leave requests via bot, and broadcasts announcements by department.
Result
Message open rate: email 22% → Telegram bot 94%. Leave request processing time: 2 days → 4 hours. Zero missed deadline reminders in 6 months post-launch.
Pricing
Simple Bot
from $300
1 week
- ✓Up to 10 commands
- ✓FAQ / menu navigation
- ✓Telegram notification on lead
- ✓Basic admin commands
- ✓14-day support included
★ Most Popular
Business Bot
from $1,000
2–3 weeks
- ✓CRM / database integration
- ✓Payment collection (Stripe)
- ✓Booking or order flow
- ✓Admin panel for managers
- ✓1 month support included
Enterprise Bot
from $2,500
3–6 weeks
- ✓AI-powered conversation (GPT-4o)
- ✓Multi-language support
- ✓Full analytics dashboard
- ✓Multiple admin roles
- ✓3 months support included
How We Build Your Bot
01
Define Scenario
We map every conversation flow, button menu, and integration point before writing code.
1–2 days02
Build & Test
Bot is developed and tested in a private Telegram group with real scenario testing by our QA team.
1–3 weeks03
Deploy
Deployed to your server or cloud (VPS, AWS, Railway) with uptime monitoring configured.
1–2 days04
Train & Support
We walk you through the admin panel and provide documentation. Support available after launch.
Ongoing// What's open, what's sealed
Your project stays yours
No two briefs are alike — the requirements never are — so we design for yours instead of assembling from templates. Your names, architecture and numbers stay yours: an NDA is our default, not an exception. Send us yours before the first technical call and we will sign it.
AUN-01LIVE
Auni AIOmnichannel AI platform — ai.aunimeda.comAUN-02LIVE
AuniDrawDrawing app — App Store & Google PlayFrequently Asked Questions
How much does Telegram bot development cost?
A simple FAQ or menu bot starts at $300 (1 week). A business bot with CRM integration and payment collection starts at $1,000 (2–3 weeks). An enterprise bot with AI conversation and full analytics starts at $2,500 (3–6 weeks).
How long does it take to build a Telegram bot?
A simple command bot takes about 1 week. A bot with database integration, payments, and a booking flow takes 2–3 weeks. A complex AI-powered or multi-integration bot takes 3–6 weeks.
Can the bot accept payments?
Yes. We integrate Telegram Payments (Stars), Stripe, and local payment gateways. Orders are logged to your database and admins are notified in real time.
Can the bot work in a group chat or channel?
Yes. We build bots for private chats, group chats, and channels. Group bots can moderate, answer questions, and manage member permissions.
Will I be able to manage the bot myself?
Yes. Every bot includes admin commands or a web admin panel where you can update content, view statistics, send broadcasts, and manage users without touching code.
Ready to Launch Your Bot?
Tell us your use case and we'll send a flow diagram and estimate within 24 hours.