Custom Telegram Bot Development
Bots that automate sales, support, bookings, and internal workflows — deployed in Telegram where your customers already are.
What We Build
Sales & Lead Generation Bot
Captures leads, qualifies them with questions, sends data to your CRM, and notifies your sales team — 24/7 without a human.
Support & FAQ Bot
Answers common questions from a knowledge base, handles returns or complaints, and routes complex cases to a human agent.
Booking & Appointment Bot
Shows available slots, lets users book appointments, sends confirmations and reminders, and integrates with Google Calendar.
E-commerce Bot
Full product catalog, cart, and checkout inside Telegram — with Stripe or local payment integration and order tracking.
Internal Team Bot
HR bots for leave requests, IT bots for incident reporting, management bots for KPI delivery — all inside a familiar interface.
AI-Powered Bot
Conversational bot powered by GPT-4o or Claude — understands free-form messages, holds context, and handles open-ended queries.
Technology Stack
What Every Bot Includes
Inline keyboards and menu navigation
Admin panel to manage content without code
Broadcast messaging to subscriber segments
Analytics: active users, conversions, message volumes
Anti-spam and rate limiting
Webhook-based architecture for instant response
Full deployment to your own server or cloud
Source code handoff — no vendor lock-in
Telegram Bot Projects We Delivered
Bots handling real traffic, real results.
ISP support bot — 65% of queries auto-resolved, no human needed
A regional ISP was receiving 400+ support messages per day in Telegram. Support staff were answering the same questions repeatedly: internet speed, router setup, outage status, balance top-up.
AI-powered support bot connected to live customer account data: checks subscription status, current speed, payment history, and outage map in real time. Escalates complex issues with full chat context.
65% of all support queries resolved automatically without staff involvement. Average response time: from 20 minutes → under 5 seconds. Support team now handles only genuine technical issues.
Full Telegram store for a clothing brand — 800 orders per month
A clothing brand was selling exclusively via Instagram DMs — no structured catalog, no cart, no order tracking. Processing orders manually took 3 hours per day and customers frequently lost their place in the conversation.
Complete Telegram e-commerce bot with product catalog, size and color selection, cart, checkout with payment via Stripe, and automated order confirmation with tracking updates.
800 orders per month processed automatically. Zero manual order management. Average order time reduced from 18 minutes (DM back-and-forth) to 3 minutes. Revenue up 40% quarter-over-quarter.
HR notification bot for a holding group — all 6 departments connected
HR at a 300-person holding was sending announcements, policy updates, and reminders via email that employees rarely read. Important communications were missed, leading to compliance and scheduling issues.
Telegram HR bot connected to HR system: sends personalized notifications (leave approvals, birthday greetings, payroll reminders), allows leave requests via bot, and broadcasts announcements by department.
Message open rate: email 22% → Telegram bot 94%. Leave request processing time: 2 days → 4 hours. Zero missed deadline reminders in 6 months post-launch.
Pricing
Simple Bot
1 week
- ✓Up to 10 commands
- ✓FAQ / menu navigation
- ✓Telegram notification on lead
- ✓Basic admin commands
- ✓14-day support included
Business Bot
2–3 weeks
- ✓CRM / database integration
- ✓Payment collection (Stripe)
- ✓Booking or order flow
- ✓Admin panel for managers
- ✓1 month support included
Enterprise Bot
3–6 weeks
- ✓AI-powered conversation (GPT-4o)
- ✓Multi-language support
- ✓Full analytics dashboard
- ✓Multiple admin roles
- ✓3 months support included
How We Build Your Bot
Define Scenario
We map every conversation flow, button menu, and integration point before writing code.
1–2 daysBuild & Test
Bot is developed and tested in a private Telegram group with real scenario testing by our QA team.
1–3 weeksDeploy
Deployed to your server or cloud (VPS, AWS, Railway) with uptime monitoring configured.
1–2 daysTrain & Support
We walk you through the admin panel and provide documentation. Support available after launch.
OngoingWhat Our Telegram Bot Clients Say
“65% of support queries resolved automatically, under 5 seconds response time. Our support team finally has time to focus on real technical issues instead of answering the same questions all day.”
“800 orders a month, zero manual processing. The bot replaced our Instagram DM chaos with a proper shopping experience. Revenue is up 40% and I'm not answering messages until midnight anymore.”
“Email open rate was 22%. The HR bot gets 94% open rate. Employees actually read announcements now. Leave requests that took 2 days now take 4 hours. Completely changed internal communication.”
Frequently Asked Questions
How much does Telegram bot development cost?
A simple FAQ or menu bot starts at $300 (1 week). A business bot with CRM integration and payment collection starts at $1,000 (2–3 weeks). An enterprise bot with AI conversation and full analytics starts at $2,500 (3–6 weeks).
How long does it take to build a Telegram bot?
A simple command bot takes about 1 week. A bot with database integration, payments, and a booking flow takes 2–3 weeks. A complex AI-powered or multi-integration bot takes 3–6 weeks.
Can the bot accept payments?
Yes. We integrate Telegram Payments (Stars), Stripe, and local payment gateways. Orders are logged to your database and admins are notified in real time.
Can the bot work in a group chat or channel?
Yes. We build bots for private chats, group chats, and channels. Group bots can moderate, answer questions, and manage member permissions.
Will I be able to manage the bot myself?
Yes. Every bot includes admin commands or a web admin panel where you can update content, view statistics, send broadcasts, and manage users without touching code.
Ready to Launch Your Bot?
Tell us your use case and we'll send a flow diagram and estimate within 24 hours.